SCG is committed to ethical business practice and adheres to the Four Core Values in its business operations. Since 1987, it has included human rights and labor rights in SCG Code of Conduct, which has been reviewed to ensure currency and consistency with international standards – a testament to SCG’s commitment to human rights and equitable treatment of all without discrimination in both its direct activities, the activities of suppliers/ contractors in the business value chain and Joint ventures.
With greater potential impact on business operations resulting from new investments or mergers and partnership abroad. SCG committed to elevate its practices to cover own operations, suppliers, contractors, joint ventures, and stakeholders across the value chain as well as to new investments in Thailand and abroad.
Moreover, we joined with The United Nations Global Compact (UNGC) since 2012 and continue to strengthen our implementation and report according to The United Nations Global Compact (UNGC) Communication on Progress – Advanced Level annually.
- Zero case of human rights violation.
- Female employees in all management positions account for 27% by 2025.
- 100% of employees undergo human rights training and pass Ethics e-Testing.
- Integrating Human Rights, diversity and inclusion into business operations across the value chain both in Thailand and Abroad.
- Foster value and initiate human rights programs for all stakeholders across the value chain and society.
- Employees: Respect rights as a fundamental principle and enhance diversity and inclusion.
- Contractors: Risk minimization and enhance quality of life in work environment including labor, health and safety and well being
- Suppliers: Elevate human rights risks management that may affect the value chain.
- Communities: Foster engagement based on respect for fundamental rights and enhance quality of life.
- Customers: Deliver products, services, and solutions that offer quality and safety, which are part of fundamental rights, and promote quality of life.
- Stakeholders: Continuously undertake human rights risk management to prevent adverse impacts that SCG has caused or contributed to or directly linked to its activities across the value chain.
- Serve as a model and share human rights experience with other organizations.
- SCG has announced and reviewed SCG Human Rights Policy and SCG Diversity and Inclusion Policy in line with United Nations Global Compact (UNGC), Universal Declaration of Human Rights: UDHR, United Nations Guiding Principles on Business and Human Rights: UNGP, the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work, Organization for Economic Co-operation and Development (OECD), and other international standards, as well as driven implementation of such policies through SCG Sustainable Development Committee.
- SCG has established a unified organization-wide risk management framework and carried out human rights due diligence process in all facets in a proactive manner to prevent human rights violation.
Human Rights Management
SCG is committed to conducting business with respect for human rights in accordance with internationally accepted standards and United Nations Guiding Principles on Business and Human Rights: (UNGPs) by adhering to 3 principles as follows;
In 2023, Human Rights and Stakeholders Engagement Committee has reviewed Human Rights Framework to use as a minimum requirement for human rights management in accordance with international standards including Human Rights Due Diligence Process Guideline.
Human Rights Program/ initiatives in 2022
- “Enhance employees engagement with empathy” by collaborated with external consultant to obtain insights into the needs and experience of vulnerable groups, such as women, people with disabilities, LGBTQI+, and people of different religion, and etc. In order to develop new initiatives/ programs and conduct effective communications.
- Human Rights Risk Management:
- For migrant workers, there is an employee development that covers both operational skills and health and safety and provide welfare benefits that are beneficial to quality of life, such as medical welfare, etc. Moreover, communication is provided by providing an interpreter or prepare local languages for important communications such as announcements, news and information on health and safety and welfare including access to complaint channels under the same management system of SCG.
- For health and safety, read more detail on website: https://www.scgsustainability.com/en/health-and-safety-en/
- Capability building:
- “ESG Leadership Program” a training for employees to raise awareness and understanding on ESG that cover Human Rights, Diversity and Inclusion for future leader of SCG and can be applied in business operations according to sustainable development guidelines.
- SCG hold a broadcast live on the topic of “SCG Women in Leadership Inspiration Talk” to raise awareness on non-discrimination and anti-harassment (both sexual and non-sexual harassment), create inspiration of talent female employees and motivate all employees on value of diversity.
- Organize “BE YOU Club” is a space of diversity where everyone can share identity-affirming stories and hold Live Talk on the topic of “You & Me & Me very happy together” are also hosted to inspire acceptance of diversity and support a work environment where everyone can work together happily. Moreover, we providing a channel for advice, consultation and mentoring on Diversity, Equity and inclusion by the SCG Diversity Committee.
- Communicate basic knowledge to employees at all levels for better understanding and raise awareness of related human rights issues such as harassment, discrimination, diversity & inclusion etc. through many channels such as E-Mail, One page, Signage, VDO etc.
SCG has collaborative plans with supplier to advance their potentials, through promotion and integrated practice of ethics, social and environmental responsibility, aimed at sustainability throughout the value chain. The highlight implementations as follows;
- SCG Supplier Code of Conduct is hereby revised in 2022 to improve the clarity and alignment with the current situation as well as SCG’s ESG pathway and cover more related human rights issues such as freedom of association and right tocollective bargaining, prevention of human rights violations and communicate to contractors/ suppliers to understand the intentions and guidelines for doing business together. Therefore, the Supplier Day was held on December 15, 2022 in which human rights were raised as one of the important topics and we also support the integration of ESG into their business operations.
- Human Rights Risk Assessment in Supply Chain: SCG applied enterprise risk management framework and embed risk assessment process in “SCG Sustainable Procurement Framework” which covers Human Rights and related issues. In 2022, 100% of contractors and suppliers with procurement spending of over 1 million baht passed ESG risk assessment.
- Supplier Portal: Platform for assessment process covering human rights issues, monitor suppliers/ contractor’s performance and communicate information including access to grievance channels.
- Capability building: Enhance suppliers/ contractors’ capability for business sustainability including human rights related issues i.e. Contractor Safety Management, Carrier development programs, and Safety Management for Service Solutions.
- Monitoring and auditing programs:
- 94% of contractors and suppliers demonstrated intent to comply with SCG Supplier Code of Conduct.
- 100% of major carriers have assessed.
SCG expects and encourage joint ventures, such as associate companies or other investments where SCG does not have overall control, as well as contractors, suppliers and others to emphasize the importance of a commitment to human rights. The highlight implementations as follows;
- Human Rights Risk Assessment: SCG applied human rights risk assessment by developing human rights questionnaire to monitor the status annually and jointly plan to support the implementations of Joint ventures from SCG.
- Capability building: raise understanding and awareness by training and sharing from SCG and external consultant.
- Monitoring and auditing programs: 100% of Joint Ventures* have been assessed for Human Rights risks.
Remark: * is ≥ 10% SCG share
Creating Educational Opportunity, Improving Job Security, and Enhancing Well-being
The company aims to help 50,000 people by 2030 to reduce social inequalities in society. This goal will be met by providing career development for in-demand jobs in communities and SMEs. For example, a career training for a truck-driver job is provided by Skills Development School, and a home renovation training is provided by Q-Chang.
Career development for jobs, such as nursing assistants, dental assistants, and elderly caregivers, are offered through a scholarship from the Learn to Earn project and granted scholarships to underprivileged children and teenagers through Sharing the Dream project established by SCG Foundation. In addition, product procession training and online and offline product sale training are offered through the Power of Community projects.
Loan support is also offered to sub-dealers and major contractors through the Siam Saison platform, along with the NocNoc.com and Prompt Plus platforms provided during the COVID-19 crisis to help SMEs have channels to sell their products. (Read more detail in SD Report 2022, P. 60-63)
Human Rights Awards in 2022
SCG was given a Human Rights Award (Outstanding Achievement) for a third consecutive year from the Rights and Liberties Protection Department, the Ministry of Justice.
Member of The Sedex Members Ethical Trade Audit (SEDEX)
Since 2019, SCGP joined with The Sedex Members Ethical Trade Audit (SEDEX), a global organization whose members are business organizations worldwide. It requires the members to comply with SEDEX standards in four areas: labor standards, health and safety, business ethics, and environment, which assure company operations and business partners are responsible for business practices and respect for human rights.
In 2022, companies in SCGP both Thailand and abroad have implemented SEDEX’s regulations, assessed by external auditors and become members of SEDEX for 13 companies.
SCG Human Rights Expectation Letter
Human Rights Policy
Diversity and Inclusion Policy
Stakeholder Engagement Policy
SCG Human Rights Due Diligence
Declaration on Gender Equality
SCG Code of Conduct
SCG Supplier Code of Conduct
WBCSD CEO Guide to Human Rights 2020